Privacy Policy

1. Introduction

Welcome to T Diggins Group (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website tdiggins.co.uk or engage with our services.

By using our website or services, you consent to the data practices described in this policy.

2. Who We Are

• Company Name: T Diggins Group
• Website: tdiggins.co.uk
• Registered Address: 105 Wellington Road North, Stockport, England, SK4 2LP
• Contact Email: info@tdiggins.co.uk
• Phone Number: 0161 930 8817

3. Information We Collect

We may collect and process the following types of personal data:

A. Information You Provide Directly

• Contact Information – Name, email address, phone number, and postal address (e.g., when requesting a quote or contacting us).
• Payment Details – If you make a payment, we may collect billing details (handled securely by payment providers).
• Messages & Enquiries – Any information you provide via email, contact forms, or phone.

B. Information Collected Automatically

• Cookies & Tracking Data – Our website may use cookies to improve functionality and user experience.
• Device & Usage Information – IP address, browser type, referring website, pages viewed, and interactions on the site.

C. Information from Third Parties

• We may receive data from Google Analytics, advertising partners, or social media platforms to improve our services and marketing efforts.

4. How We Use Your Information

We use the information collected for the following purposes:

✅ To Provide Services – Processing enquiries, bookings, and customer support.
✅ To Improve Our Website – Analysing user behaviour to enhance functionality and user experience.
✅ Marketing & Communication – Sending updates, special offers, or newsletters (with opt-out options).
✅ Legal & Security Compliance – Detecting fraud, ensuring website security, and complying with UK laws.

5. Cookies & Tracking Technologies

We use cookies to enhance website performance and improve your browsing experience. You can manage cookie preferences via your browser settings.

Types of cookies we use:

• Essential Cookies – Required for website functionality.
• Analytics Cookies – Help us understand website traffic and improve user experience.
• Marketing Cookies – Used for targeted advertising and promotions.

For more details, please see our Cookie Policy [link to cookie policy if separate].

6. Data Sharing & Third Parties

We do not sell or rent personal data. However, we may share data with:

• Service Providers – Payment processors, email marketing providers, web hosting services.
• Legal Authorities – If required by law or to protect our rights.

All third parties handling personal data comply with GDPR regulations.

7. Data Storage & Security

We take appropriate measures to safeguard your data:

• Encryption & Secure Storage – Any sensitive data (such as payment information) is handled securely.
• Access Controls – Only authorised personnel have access to personal data.
• Regular Security Audits – Ensuring ongoing protection against cyber threats.

We retain personal data only as long as necessary for legal, contractual, or operational purposes.

8. Your Data Protection Rights

Under UK GDPR laws, you have the following rights:

• Right to Access – Request a copy of your personal data.
• Right to Rectification – Correct any inaccurate or incomplete data.
• Right to Erasure – Request deletion of your data where applicable.
• Right to Object – Stop processing for direct marketing purposes.
• Right to Data Portability – Transfer your data to another provider.
• Right to Withdraw Consent – If processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, contact us at [Insert contact email].

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites, so please review their policies separately.

10. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a revised effective date.

Last updated: 02/02/25

11. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

📧 Email: info@tdiggins.co.uk
📞 Phone: 0161 930 8817
📍 Address: 105 Wellington Road North, Stockport, England, SK4 2LP